Course Descriptions

Breakthrough To Influence

BTI is a one-day, interactive training course that has been designed to provide the participant with a new technology of personal and interpersonal influence. BTI provides your team members with a new set of tools and strategies, which will assist them to master their internal communications as well as to learn and to master state-of-the-art communication technology and what is cutting-edge in the area of human influence. The techniques, strategies, insights and distinctions that have been installed in this one-day training course are extremely powerful in terms of their effectiveness to add to the participant's ability to communicate more effectively and to influence with integrity.

Advanced Communication and Influencing Strategies

Pre-requisite: BTI

The purpose of this one-day training course is to expand your ability to be even more effective in the sales environment. You are already an effective influencer, and what we provide in this training are new and unique tools to expand your abilities. You will receive a practical "tool kit" of concepts; techniques and skills that you will be able to implement immediately.

Managing Motivation & Performance

Your ability to motivate yourself and those around you is a crucial managerial competency. This one-day course will enable you to get the results you want for yourself and your employees. This course is a must, for new and experienced managers who want to improve the performance of their employees.

Management Strategies and Skills for Administration Support Professionals

In today's fast-paced work environment, administrative professionals are being asked to take on more responsibility. This one-day course will focus on major issues and challenges surrounding new responsibilities. It will enable you to understand your changing role and empower you to become an even greater asset to your organization. This course is for executive secretaries, administrative assistants and support professionals who want to acquire the skills and knowledge necessary for PEAK PERFORMANCE.

Customer Service

Customer satisfaction--both internal and external--is critical for long-term success. This one day course will provide you with tools to more clearly define your customers' needs and focus on meeting these needs at every level of your organization. It is a one-day training course that will assist you achieve commitment to outstanding customer service.

Power of Negotiation

Daily professional life is filled with negotiations, large and small. Whether you are purchasing equipment, working out the details of a real estate deal or negotiating with vendors and suppliers, your negotiation skills have a direct impact on your results. This one day course will teach you the skills of an effective negotiator. This powerful course will assist you to become a highly skilled, integrity-based negotiator.

Creating New Paradigms

What do Copernicus, Einstein, Pasteur, Ted Turner, Steve Jobs and Fred Smith have in common? They were all paradigm shifters. Every significant breakthrough in any field is first a break with tradition, with old ways of thinking, with old paradigms. If we want to make significant quantum change in our lives both professionally and personally, we need to create shifts in our old paradigms--in our old ways of interpreting the world. Once we see things differently, we will think differently, feel differently and behave differently. Thus, we create new paradigms. This interactive one-day course will assist you in creating new paradigms in both your business and personal lives.

Team Building

This one-day training course is focused at building and expanding a team's ability to create solutions together. Teams need to be flexible and efficient. Lack of trust and confidence in each other prevents many teams from producing at peak levels. This physically active training will focus on:

Trust -- everyone is totally committed
Responsibility -- blame stops here
Understanding -- know your team
Strategy--plan and take action
Team -- integrity and communication

Executive Coaching

This one-on-one coaching is for the Corporate Executive who wants to polish and improve his/her presentation skills. Today, Corporate Executives need to be able to persuade, motivate and inspire confidence more than ever. Learn from one of the best coaches in the country, and increase your effectiveness, whether your presentations are done live or on camera.

Trainer Effectiveness

The learning that transpires during training is directly related to the effectiveness of the teacher. Corporate training personnel need to be able to do more than read out of a training guide or flip charts. Upon completion, the trainer will be able to: Present with enthusiasm

Create a superior learning space
Create clarity using non-verbal skills
Handle difficult students
Improve upon existing courses

Vitality, Health and Well-Being

In order to accomplish anything in our lives, we need energy and good health. To create results in our professional and personal lives, we need to produce consistent actions. This one-day course will give you a set of tools and distinctions on how to have an abundance of energy and good health, so you can produce the results you desire most.

Effective Public Speaking

Today, presentations and public speaking are very much a part of every executive's responsibilities. In this one-day training course, you will learn the art of presenting and public speaking with poise, power and persuasion. Effective and powerful public speaking is what distinguishes the successful professional from everyone else. Public speaking skills are most critical to your success—and to your individual and corporate image. Learn to use powerful tools and techniques to turn every presentation or public speaking opportunity into a rewarding experience. In this one-day course, you will learn the art and science of how to become an effective, powerful and persuasive public speaker. You will first learn and master how to conquer your fear of public speaking. It has been said that a human being's biggest fear, is the fear of public speaking. In this powerful course, you will learn how to manage your state so you may speak and think with greater clarity, purpose and power--no matter how large your audience is. Face an audience or camera with confidence and control, and make the most of your own natural speaking style. You will learn how to shape and organize your public speaking and presentations to persuade listeners and get the response and results you want.

Neuro-Linguistic Skills & Techniques for Attorneys

The key to successful interactions with judges, juries, clients and colleagues is the ability to communicate effectively, creatively and influentially. Think how much better your interactions would be if you were elegantly and easily able to: Establish and maintain deep levels of rapport, both verbally and non-verbally with judges, juries, and clients; Understand and utilize the inter-relationship between thinking, feeling, language patterns and behavior; Access and "anchor" states of excellence and resourcefulness in yourself and others. Identity others decision strategies and convincer patterns and create well-formed outcomes for yourself and others; Present arguments and summaries to judges and juries designed to engage and convince based On convincer patterns and decision strategies; Construct and deliver powerful metaphors that engage listeners at deep levels of consciousness. This two-day, intensive training course will give you the skills and strategies you need to become a more effective lawyer.

Neuro-Linguistic Skills & Techniques for Health Care Professionals

Being able to ask effective questions and listen effectively is a critical skill that all health care professionals must possess. This one- day course will provide you with new skills and strategies that will allow you to effectively build deep levels of rapport and trust with any patient. This one-day course will give you the skills and strategies you need to become more effective in your profession.

Neuro-Linguistic Skills & Techniques for Educators

In this one-day course, you will explore the fundamental and core principles of NLP and how these principles can be applied in the classroom. This one-day course will provide you with a variety of strategies and distinctions for maximizing your teaching potential. You will learn how to communicate more effectively and build deeper levels of rapport and trust with your pupils. You will learn ways to assist your pupils on how to improve learning effectiveness and how to create states of resourcefulness within yourself and your students. You will learn strategies on how to deal with difficult students by using verbal and non-verbal communication, as well as presuppositional language patterns. You will learn ways in which to improve learning potential and recognizing and working effectively with all learning styles and strategies. You will learn effective ways to help your students overcome learning blocks, as well as ways to help your students overcome limiting beliefs about themselves. You will explore, in-depth, the relationship between beliefs and capabilities, as well as the power of self-esteem and identity.

Ethics Training

This one-day Ethics Course is a must for anyone who wants to acquire a deeper understanding of ethical behavior in today's complex and situational ethic world. Our one-day Ethics Course covers many of the major corporate compliance issues that employees must deal with in their career. The course imparts timeless principles of character, honesty and integrity. This straight-forward course will help build the student's ethical skills and knowledge using practical teaching and real-life situation and events.

Leadership Coaching

Our one-day Leadership Coaching Training Course gives you a variety of tools, techniques and strategies on how to become a more effective leader. Based on behavioral modeling, this course teaches the fundamental principles that all great and effective leaders possess. You will learn how to develop a team environment that fosters synergy. You will learn to reinforce the behavior and motivation of peak performers on your team. You will learn how to effectively build trust and rapport necessary for effective leadership. You will learn how to listen empathetically to your team.

Parent Effectiveness Coaching

In this one-day training course, you will learn that high levels of self-esteem are important to our children and that healthy self-esteem is your child's shield against the challenges and onslaughts of life. In this powerful and effective training course, you will learn and understand that our self-esteem is a vault of beliefs about ourselves and our self-perceptions. As a great philosopher once said, "Our beliefs can be chains or wings." The way we define ourselves directs and controls our behaviors, values and motivations. In this course, you will learn that kids who have high levels of self-esteem and feel great about themselves have an easier time handling challenges and happily achieve. In contrast, kids who have low levels self-esteem and don't feel good about themselves have a more difficult time with life's challenges and under-achieve. As a parent, you have a responsibility to your kids and to the world to promote high levels of self-esteem within them. In this course, you will learn effective strategies to instill high levels of self-esteem in your kids. You will learn effective strategies to create deep levels rapport and communicate more effectively through non-verbal communication and language patterns. You will learn the power of presuppositional language, so you may influence your kids with integrity to create win/win situations.

Coach Effectiveness Training

Whether you are coaching in Little League or in the Majors, this one-day training course will provide you with new insights, strategies and distinctions to get the most out of your players in your team. You will learn the obstacles of coaching. You will learn how to communicate effectively and how to enhance your ability to succeed as a coach. You will learn the importance of creating a climate of trust and confidence and how to maintain trust when you confront poor performance. You will also learn how to help your athlete set goals and how to create states of Confidence, Composure and Concentration at will.

NLP for Athletes

Whether you are a high school athlete trying to make the football team or a college track star wanting to break your 4 minute mile, this intensive one-day training course will provide you with powerful tools, strategies and distinctions to assist you in reaching your athletic potential. You will learn strategies on how create states of Confidence, Composure and Concentration at will. You will learn how to deal with doubts, worries and negative emotions that get in the way of performing at your peak level. You will learn how to use imagery, sub-modalities, language patterns, relaxation and zone states, so you may be able to perform more consistently in the athletic arena. You will learn how to destroy the limiting beliefs that have been stopping you from going to the next level. In addition, you will gain a better understanding of why you may react or behave in certain pressure situations and how to improve it. This course is also great for the personal trainers who are committed to helping their clients with the mental game of fitness.

Personal Life Coaching

Personal Life Coaching has been created to empower you, so you may take any area of your important life to the next level. Research Performance Personal Life Coaching is an on-going collaborative partnership built on rapport, trust, clarity of outcome, effective strategies, being sensory acute of whether you are moving closer or further away from you desired outcome and being flexible enough to make minor shifts. People retain a Personal Life Coach when they are making a career transition, starting a new business, feeling dissatisfied, reevaluating life choices or simply looking to go to the next level in their personal and professional lives. Like a personal fitness trainer that assists you with an exercise routine and holds you accountable for your fitness goals, our Personal Life Coaches will assist you in achieving the results you desire most. Whether it be taking your professional life, your physical body, your relationships, or your parenting to the next level, or becoming a better student, our coaches can help.

Outcome: You will work with a highly skilled Personal Life Coach. The first step will be for you and your Personal Life Coach to define with clarity the results you are committed to achieving. Next, you will assess where you are right now and where you want to be -- and what's in between. Specifically, where are you now, where do you want to be, and how will you get there?

Strategy: Your Personal Life Coach will help identify the things that are stopping you from achieving the results you desire and deserve -- and then work with you to create a game plan. Your game plan, or strategy, is your gateway to the results you desire most. There is an old adage, "Success leaves tracks." Your Personal Life Coach will show you how to model human excellence.

Sensory Acuity: Your Personal Life Coach will help measure, monitor and manage your progress, and along the way they will support you in taking consistent action, so you may achieve your desired goals.

Flexibility: Your Personal Life Coach will empower you by holding you accountable to the commitments and goals you have made. Your Personal Life Coach will be there cheering you on, as you move closer to your desired goals, and tell you when you need to be more flexible in your approach.

Life coaching sessions are 30 minute teleconferences or videoconferences, 8 times per month.

The ABC’S of Supervising Others

This one-day course is for supervisors or people who are interested in a supervisory position. In this fun and interactive course, you will learn new effective communication skills for listening and asking effective questions. You will also learn effective ways to give constructive feedback to employees without demotivating them. You will learn new techniques for making sure you give employees instructions that are clear and understood, and how to deal with employee challenges, such as hostility, constant complaining, and laziness.

Inventory Management

No business can survive very long without an effective program of controls over the parts and material used in producing or distributing goods and services of the firm. Like many other things that depend on human interpretation, "control" means different things to different people. In this one-day course, you will learn how to run a smooth and cost-effective operation, with enough products on hand to satisfy needs without stockpiling excess inventory. You will learn how effective inventory management contributes to the financial success of an organization. You will learn how to benchmark your current system against current practices in inventory management and how to take a team approach to managing inventory. You will learn how to reduce inventory management cost and understand terms that are frequently used in warehouse management.

Budgeting and Managing Money

For managers in today's business world, it is essential to have a working knowledge of finance. We all play roles in our organizations' financial health, whether we realize it or not. If you do not have the training or background in finance, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your company's financial structure and how to keep your department out of the red. This robust one-day course will help you familiarize yourself with key concepts of finance and accounting, learn how to read financial statements, and prepare budgets with more confidence. At the end of this one-day course you will be able to assess the financial performance and health of your firm. You will have a basic understanding of financial terminology and of enhancing your decision-making skills by integrating financial management concepts into your thinking. You will learn how to control the flow of money through your department and understand the budgeting process and forecasting techniques.

Project Management

Project management is not just for construction engineers and military logistic experts. Today, in addition to regular duties of your job, you are often expected to take on extra assignments and to get the additional projects done well: projects done under budget and on time. This in-depth one-day course will walk you through the nuts and bolts of project management, from setting priorities to controlling expenses and reporting on results. You will learn what steps need to be taken to complete projects on time and under budget. You will learn how to enhance your ability to sell ideas and make effective presentations. You will learn how to identify simple techniques and tools for planning and tracking your project. Most importantly, you will learn strategies for keeping your team focused, motivated, and on track.

Time Management

Time management is life management, because our time is our life. In this time-efficient half-day course, you will learn how to better organize yourself and your workspace for peak efficiency. You will learn the most useful strategies for setting and achieving your daily, weekly, monthly, and yearly goals. You will learn about time wasters, and how to become a time miser. You will learn what to delegate and how to delegate effectively.

Conflict Resolution

The easiest way to deal with difficult people is to stay as far away from them as you can, suggests Robert Bramson, PhD and author of Coping with Difficult People. That is great advice for those who live on an island with "Wilson," but that does not work for the vast majority of people who cannot avoid interactions with a wide range of personality types, including some who are inconsiderate, stubborn, incorrigible, and indecent. In fact, success in the world sometimes depends on your ability to work well with all types of personalities. In this non-conflict one-day course, you will learn to recognize how your own attitude and actions impact others. You will learn new and effective strategies and powerful techniques in dealing with difficult people. You will learn how to develop coping strategies for dealing with difficult people and difficult situations, and how to manage and deal with frustration.

Anger Management

Anger is a universal experience. Dogs get angry, bees get angry, and we humans get angry, too. You do not have to be a psychologist to know that managing anger productively is something few individuals, organizations, communities, and societies do well. Yet, research tells us that those who manage their anger well are happier and much more successful in life. The team member who can effectively confront his teammate about his negative attitude increases his team’s chances of success, as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps the customer happy, but also loyal. In this serene and calming one-day course, you will learn how anger negatively affects your body, mind, behavior, and the people around you. You will learn a powerful, yet simple five-step method to break old patterns and replace them with a model of assertive behavior. You will learn new and powerful strategies and techniques on how to manage your own emotions when faced with angry people.

Stress Management

People in our society today are experiencing job burnout and stress in epidemic proportions. We all sometimes feel stressed out, insecure, and misunderstood. Many of us feel that the demand of the workplace and home has become too much to handle. Stress negatively impacts our health, family, and job performance. In this non-stressful one-day course, you will learn what stress is and how to recognize the symptoms of “Chronic Stress Syndrome." You will learn how to identify the areas in your life that cause you the most stress, and you will be provided new strategies and insights on how to manage the stress in your daily life. You will learn how to change the situations that can be changed and learn new and better ways on how to deal with situations that cannot be changed.

Building your Self-Esteem

Building your self-esteem is essential for confidence and success in life, and it all begins with you. Of all of the judgments you make in life, none is as important as the judgments you make about yourself. Without some measure of self-worth, life can be enormously painful. In this mind-expansive one-day course, you will first understand that our self-esteem is tied to our beliefs about ourselves. Often times, we have limiting beliefs about ourselves that stop us in life. In this fun and powerful course, you will discover where you obtained limiting beliefs about yourself and how to transform these disempowering beliefs into empowering beliefs. A great philosopher once said that our beliefs about ourselves can either be chains or wings. This course will certainly give you wings so that you may soar!

Problem-Solving and Decision-Making

Why is it that some people find it easy to solve complex problems with simple solutions, while others find this feat nearly impossible? Einstein said to make things simple, not simpler. If you are tired of applying dead-end solutions to recurring problems in your company or your life, this simple yet powerful one-day course is for you. You will learn new ways to tap into your own creative genius to consistently live in the solutions and not the problems. As someone once said, “The definition of insanity is doing the same thing over and over again, expecting a different result.” You will learn in this course, you will learn about the well-formed outcome, effective brain- storming strategies, solution tools, and solutions steps. You will understand the difference between the root cause of problems and the symptoms. You will learn how to improve your problem-solving and decision-making skills through identifying your own style. You will improve your ability to communicate and collaborate with others, and you will learn the top ten strategies for effective decision-making.

Business Writing That Works

We all know what good writing is: the novel we cannot put down, the poem we never forget, the speech that changes the way we look at the world. Good writing can also be the memo that creates action or the letter that gets results. In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice, you can feel more confident about your own writing. In this creative half-day course, you will learn the value of excellent written communication and how to write and proofread your work so it is clear, concise, complete, and correct. You will also learn how the uses of language can often times influence the outcomes you desire most.

Writing Reports and Proposals

Many people in management positions are defeated by the attitude that writing is an awesome task. These people do not trust themselves with the written word. They go to the files to see what has been done in the past. To overcome their insecurity, they try to write to impress. They hunt for big words to sound like an expert on the subject. They pad their reports to indicate thoroughness. This is not the path to confident and effective writing: this is the path to mediocrity. In this interactive one-day course, you will learn the habits of good writing. With the proper attitude, respect for how words work together, and knowledge of word usage, your writing will be clear, concise, powerful, and easy to read. You will learn the value of excellent written communication. You will learn how to develop paragraphs that introduce, develop, connect, and conclude an idea. You will learn how to prepare powerful reports and proposals that inform, persuade, and provide clear information to your reader or listener. You will be given an opportunity to apply these new learned skills in real work situations.

Business Etiquette

Fear of embarrassment of doing or saying the wrong thing is one of the most common sources of stress in a business setting. If you have had some awkward moments when you were not sure which fork to use or where to put your napkin, this is the course for you. If you have ever had to make "small talk" with some VIP and have been lost for words, you know how agonizing such moments can be. In this conversational half-day course, you will learn the specific skills that will allow you to become effective at networking, introductions, and using your business card prudently. You will learn how to dress appropriately for every occasion and how to use the arts of language and non-verbal communication to build rapport with anyone in only a few shorts minutes. You will learn how to feel more comfortable when dining in business or formal situations and how to be more confident in your business communication.

Overcoming Objections in the Sales Environment

If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This entertaining half-day course will help you plan, prepare, and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter, and improve your batting average at closing the sale. In this course, you will learn the steps you can take to build your credibility. You will learn how to identify those objections that you encounter most often, and you will learn strategies to turn objections into new questions, you so may influence your customer with integrity. You will also learn about non-verbal communication, which will tell you when your customer is ready to make a buying decision.

Learning to Embrace Change

We, as human beings, often resist change rather then embrace change. We must see change as an opportunity for self-motivation and innovation. We must understand that adapting to change is not technical, but attitudinal. Change is not an intellectual issue, but one that strikes at who we are at our core. In this one-day course you will learn how to anticipate change, embrace change, and create change, not only in you career, but also in your personal life. You will learn effective ways to beak outside your comfort zone to create change within yourself and others. One thing we can be certain about as human beings is that things do and will change.

Graduates of any RP course can monitor that course again for a nominal processing fee.